1. About us
"Velaniq," "Velaniq Group," "we," "us," and "our" refer to Pleasure Programming LLC, a limited liability company organized under the laws of the State of Wyoming, USA, doing business as Velaniq Group. Our registered address is 30 N Gould St, Ste N, Sheridan, WY 82801, United States. You can reach us at hello@velaniqgroup.com.
2. Acceptance of these Terms
By accessing or using our website, contacting us, or engaging us to provide services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the site or our services.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to both you personally and that entity.
3. Services
Velaniq builds and operates production AI agents and workflow automations for businesses (for example, in home services, real estate, and recruiting). The specific scope, deliverables, fees, timelines, and acceptance criteria for any engagement will be set out in a separate written proposal, statement of work, or order form that we mutually sign or accept (an "Order"). In the event of a conflict between these Terms and an Order, the Order prevails for that engagement.
Information on our website about our services is for general informational purposes only and is not a binding offer.
4. Eligibility
You must be at least 18 years old and legally able to enter into binding contracts to use our services. Our services are intended for businesses and not for personal, household, or consumer use.
5. Acceptable use
You agree not to:
- use our website or services for any unlawful purpose or in violation of any applicable law or regulation;
- infringe the intellectual property, privacy, or other rights of any person;
- upload or transmit malware, viruses, or other harmful code;
- attempt to access, probe, or scan systems, accounts, or data you are not authorized to access;
- interfere with or disrupt the integrity, performance, or security of our website, services, or any third-party systems we use;
- use our website or services to develop a competing product or to scrape, reverse-engineer, or replicate our offering;
- use our services to generate content that is defamatory, harassing, discriminatory, sexually explicit, or otherwise harmful;
- misrepresent the source or identity of communications generated with our help.
You are responsible for the conduct of anyone who uses your account or accesses our services on your behalf.
6. Client data and licenses
You retain ownership of all data, content, and materials you provide to us in connection with our services ("Client Data"). You grant Velaniq a worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, and display Client Data solely as necessary to provide and improve the services and to comply with applicable law.
You represent that you have all rights necessary to provide the Client Data to us and that our use of it as authorized in these Terms or an Order will not violate any law or third-party right. You are responsible for the accuracy, quality, and legality of Client Data and for obtaining all necessary consents (including from data subjects, employees, or end users) before sharing it with us.
7. AI-generated output
Our services may use large language models and other machine-learning systems to generate text, classifications, recommendations, drafts, or other output ("Output"). You acknowledge that:
- Output may be inaccurate, incomplete, or unsuitable for a particular purpose, and you are responsible for reviewing it before relying on or publishing it;
- given the nature of generative AI, similar Output may be generated for other parties, and we make no warranty of uniqueness;
- Output is not legal, financial, medical, tax, or other professional advice;
- you must not use Output in a way that violates applicable law, the rights of third parties, or the terms of any underlying model provider.
Subject to your payment obligations and to the rights of third-party model providers, you own the Output that we deliver to you under an Order. We retain ownership of our underlying tools, code, models, configurations, templates, and know-how, including any improvements made during the engagement.
8. Third-party services
Our services typically rely on third-party platforms and APIs (such as cloud hosting, LLM providers, CRMs, messaging tools, and similar). Your use of those third-party services is subject to their own terms and policies. We are not responsible for outages, changes, deprecations, fees, or actions taken by third-party providers, but we will work in good faith with you to address material disruptions.
9. Fees, payment, and taxes
Fees are set out in the applicable Order. Unless otherwise stated, invoices are payable within 14 days of the invoice date in U.S. dollars. Late amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Fees are exclusive of taxes; you are responsible for all sales, use, VAT, and similar taxes other than taxes on our net income.
Out-of-pocket expenses (for example, third-party software licenses, model usage, or hosting passed through to you) are reimbursable at cost when agreed in advance.
10. Confidentiality
Each party may receive non-public information from the other that is identified as confidential or that should reasonably be understood as confidential ("Confidential Information"). The receiving party will use the Confidential Information only to perform its obligations under these Terms or an Order, will protect it with the same care it uses for its own confidential information (and no less than a reasonable standard), and will not disclose it to third parties except to its personnel and subcontractors who need to know and are bound by equivalent confidentiality obligations.
Confidential Information does not include information that is or becomes publicly available through no fault of the receiving party, was rightfully known before disclosure, is independently developed without reference to the disclosing party's information, or is rightfully obtained from a third party without restriction.
11. Warranties and disclaimers
Velaniq will perform the services in a professional and workmanlike manner consistent with industry standards.
Except for the express warranty above, the website, services, and any Output are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranty that the services or Output will be uninterrupted, error-free, accurate, or meet your specific requirements.
12. Limitation of liability
To the maximum extent permitted by applicable law, in no event will Velaniq, Pleasure Programming LLC, or any of our affiliates, officers, employees, agents, or subcontractors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, goodwill, or anticipated savings, arising out of or in connection with these Terms, the website, or the services, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total cumulative liability arising out of or relating to these Terms, the website, or the services will not exceed the greater of (a) the fees you paid to us under the applicable Order in the twelve (12) months preceding the event giving rise to the claim and (b) US $1,000.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.
13. Indemnification
You agree to defend, indemnify, and hold harmless Velaniq, Pleasure Programming LLC, and our affiliates, officers, employees, agents, and subcontractors from and against any third-party claims, damages, liabilities, and reasonable expenses (including attorneys' fees) arising out of or related to (a) your Client Data, (b) your use of the services or Output in violation of these Terms or applicable law, or (c) your breach of these Terms or any representation or warranty you make to us.
14. Term and termination
These Terms apply from your first use of the website or services and continue until terminated. Either party may terminate an Order for convenience as provided in that Order. Either party may terminate immediately if the other party materially breaches these Terms or an Order and fails to cure the breach within 14 days of written notice.
On termination, you will pay all fees accrued through the effective date of termination. Sections that by their nature should survive — including confidentiality, ownership, payment obligations, disclaimers, limitations of liability, indemnification, and governing law — will survive.
15. Modifications to the services and Terms
We may modify the website, the features we offer, and these Terms from time to time. If we make material changes to these Terms, we will update the "Effective date" at the top of this page and, where appropriate, provide additional notice. Your continued use of the website or services after changes take effect constitutes acceptance of the updated Terms.
16. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. Subject to the next paragraph, the state and federal courts located in Sheridan County, Wyoming have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the services, and the parties consent to personal jurisdiction in those courts.
Before filing any claim, the parties will attempt to resolve the dispute in good faith by sending a written notice describing the claim and the relief sought to hello@velaniqgroup.com and negotiating for at least 30 days. Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
17. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and any Order, constitute the entire agreement between you and us regarding the subject matter and supersede all prior agreements.
- Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, or employment relationship.
- Assignment. You may not assign these Terms or any Order without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.
- Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
- No waiver. A failure to enforce a provision is not a waiver of the right to do so later.
- Force majeure. Neither party is liable for delays or failures due to events beyond its reasonable control, including acts of God, war, civil unrest, labor disputes, internet or utility outages, or government action.
- Notices. Notices to us must be sent to hello@velaniqgroup.com. Notices to you may be sent to the email address you provided.
18. Contact
Pleasure Programming LLC d/b/a Velaniq Group
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email: hello@velaniqgroup.com